Conflict Resolution
Have you ever been in the middle of a sticky situation that you are unable to get out of? How do you get yourself out of the situation? I have spent many hours in conflict resolution training as part of my various jobs as a music therapist. This has gone along with training on workplace violence, blood-borne pathogens, and many other topics. Of all the training that I have had over my 18 years of music therapy, I think that conflict resolution training has been the most valuable of them all. I work with children and adolescents that are under-served, unserved, or difficult to serve. They often show up at our facility in full combat mode - fighting over everything. Any question you ask is answered with a resounding "NO!" There is a conflict with any suggestion, any experience, anything that is perceived to be something that will lead to a fight. In my music therapy sessions, clients are allowed to refuse to participate. I do not mind. I know that music is not always...